Customer Success Manager

High Mountain Imports is a distribution warehouse servicing the national cannabis industry with ancillary products. We're looking for someone cheery to help manage our eCommerce customer experience and process orders. Tasks include answering phones, collecting payments for orders, providing invoices and tracking info, fielding some basic customer service issues if packages don't arrive as expected, manual order data entry for clients who don't use our website, new client setup and record keeping, and other general office tasks. We are a warehouse shipping physical goods, and so require this position to be present in office to handle daily tasks. We expect daily hours to be from 8am to 1pm. Preferential consideration might be given to those who have experience with data entry and/or customer service.

Pay:

$18.00 - $22.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person