Hiring Range:

$25.50- $29.96. The maximum pay for this position is $34.42. The Homeless Services Coordinator provides front-line administrative and direct case management support to individuals experiencing homelessness in Eagle County. Operating with a strong housing-first and trauma-informed approach, this role manages intake, provides direct client services and resource referrals, maintains database records, and assists clients in accessing essential supplies. This is primarily an office-based role with continuous public interaction and occasional field work.

Schedule:

Monday - Thursday, 7:30am - 5:30pm. Applicants are encouraged to apply by October 16th; however, the job will be kept open until filled. View the full job description here

Essential Functions Direct Client Services & Case Management:

Serve as the primary on-site point of contact, ensuring a safe, welcoming, and de-escalating environment. Conduct intake assessments, coordinate housing/resource referrals, advocate for client needs, and provide support for Permanent Supportive Housing residents at Lake Creek Village.

Operations & Supply Oversight:

Manage front office inquiries (phone, email, walk-ins) and oversee inventory and access for essential client amenities (laundry, showers, lockers, food, and toiletries).

Data & Compliance:

Maintain accurate, timely client records in HMIS and applicable databases to ensure compliance with federal, state, and grant reporting standards.

Community & Safety:

Collaborate with regional community partners (shelters, healthcare providers, food banks) and adhere to safety, security, and Eagle County Government core values.

Qualifications Education, Experience, Licensure, Certification, or Registration:

Associate's degree in social work, human services, or a related field preferred or a combination of education and experience which produces the required knowledge, skills and abilities. At least two years full time experience in customer service, public assistance or related fields or any combination of education and experience which produces the required knowledge, skills and abilities. Experience working with individuals experiencing homelessness or other vulnerable populations. Knowledge of basic case management principles and housing practices. Lived experience with homelessness or housing instability is a plus. Bilingual (English/Spanish) oral and written skills are required. Valid Driver's license required. This position will be expected to travel to various locations throughout the Eagle River Valley and Roaring Fork Valley to attend and participate in work-related meetings and events. Personal vehicle use may be required with applicable mileage reimbursement. Knowledge, Skills and Abilities Strong interpersonal, de-escalation, and trauma-informed communication skills. Proficiency with HMIS software, Microsoft Office / Google Suite, and general office procedures. Ability to maintain strict confidentiality, professional boundaries, and cultural competency.