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AppleOne
CLIENT EXPERIENCE COORDINATOR
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Experience Manager
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Scorecard
Based on Colorado data
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What they do
A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.
$64,297 / year median in Colorado
+11% projected growth
Job Description
Job Summary We are seeking a Client Experience Coordinator for a direct hire opportunity in Fort Collins, CO with a professional financial services organization. This role is ideal for a polished, dependable, and service-focused administrative professional who enjoys being the first point of contact for clients, visitors, and team members. The Client Experience Coordinator plays a key role in creating a warm, organized, and professional office environment. You will support client communications, front desk operations, meeting preparation, CRM data entry, office coordination, and day-to-day administrative needs. This opportunity offers a supportive and collaborative team environment, strong leadership, ongoing training, and the chance to make a meaningful impact on the client experience. If you take pride in professionalism, accuracy, hospitality, and keeping an office running smoothly, this could be an excellent fit. Key Responsibilities
- Welcome clients, guests, and visitors while creating a professional and positive first impression.
- Answer, screen, and direct phone calls, manage the general office inbox, and support timely client communications.
- Prepare conference rooms, client appointment confirmations, information packets, and hospitality items for meetings.
- Maintain accurate client records, perform CRM data entry, and handle confidential information with care.
- Receive and distribute mail, packages, and deliveries while processing outgoing mail and shipping requests.
- Support office organization, supply inventory, staff meetings, special projects, client events, workshops, and appreciation events. Compensation and Benefits
- Direct hire opportunity.
- Salary range: $45,000 to $60,000 per year, based on experience.
- Health, dental, and vision insurance.
- 401(k) with employer match.
- Paid Time Off.
- Ongoing training and professional development opportunities.
- Supportive, collaborative team environment.
- Full-time schedule.
Monday:
9:00 a.m. to 3:30 p.m.- Tuesday through
Thursday:
8:30 a.m. to 5:30 p.m.Friday:
8:30 a.m. to 1:30 p.m.