Responsibilities:

Models and holds others accountable to the Land Title Guarantee Company culture and acts as a coach and mentor to others in the organization Answer customer inquiries in a timely and accurate manner Coordinate daily closing activities including closing room schedules, calendars, meetings and events Process incoming customer orders by following work procedures for New Order Entry Compile personal profile information of sellers, buyer, and borrowers in customer management software Assist in creation, preparation and distribution of reports in support of the organization Compile data for over/short report and escheating Provide administrative assistance with document distribution, typing reports and memos, maintaining computer-based and paper files, order and maintenance of office supplies, and performing other clerical tasks Other related duties as assigned.

Success Factors:

Excellent written and verbal communication skills Exceptional interpersonal and customer service skills Excellent organizational skills and attention to detail

Education and Experience:

High school diploma or equivalent required Customer service experience strongly preferred Proficiency with E-mail, Microsoft Office Suite, Google Suite and the internet

Working Conditions:

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Compensation:

The hourly wage for this position is $17.00 per hour. In accordance with Colorado state law, this position is non-exempt and all overtime will be paid at time and a half. There is potential for an annual employee profit-sharing bonus based upon company performance. 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