Customer Relations Representative

Customer Relations Representative Coral Springs, FL Job Details Full-time $40,000 - $50,000 a year 11 hours ago Benefits License reimbursement Paid time off Opportunities for advancement Qualifications Record keeping Customer retention Customer inquiry handling Cross-functional collaboration Communication skills Entry level Cross-functional communication

Full Job Description Benefits:

License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development

ROLE DESCRIPTION

As a Customer Relations Representative with Brady Insurance and Financial Services - Allstate, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.