The Role Provides administrative support to commercial insurance clients by reviewing contracts, issuing certificates of insurance, auto ID cards, and workers' compensation notices. Uses database systems to maintain renewal information, fulfills time-sensitive service commitments, protects confidential information, and follows applicable insurance regulations, company policies, and licensing requirements. Summary Generated by Built In Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown's Risk Solutions team is looking for a Client Services Administrator to join the team remotely. This role provides support services to commercial clients, helping foster client satisfaction by establishing realistic expectations, seeking client input, and delivering on time-sensitive service commitments professionally and punctually.
Essential Duties and Functions:
- Review contracts and agreements for certificate of insurance requirements.
- Issue a high volume of certificates of insurance for assigned accounts.
- Issue a high volume of auto ID cards and workers' compensation posting notices for assigned accounts.
- Use various database systems containing relevant renewal information to support the issuance of certificates and auto ID updates.
- Attend training sessions and courses to maintain skills and licensing requirements.
- Maintain an appropriate level of confidentiality.
- Follow company policies and procedures.
- Provide administrative support as needed.
- Perform other duties as assigned.
Qualifications:
Required
- Minimum of three years of experience in commercial insurance.
- Knowledge and understanding of insurance legislation, rules, laws, and other regulations pertaining to the issuance of certificates of insurance and auto identification cards.
- Familiarity with insurance contracts and their provisions.
- Working knowledge of business office practices and procedures.
dures. Pay Range 25 - 27 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits :
Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits :
ESPP; 401k; Student Loan Assistance;
Tuition Reimbursement Mental Health & Wellness :
Free Mental Health & Enhanced Advocacy Services Beyond Benefits :
Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". Read Full Description Skills Required Minimum of three years of experience in commercial insurance Knowledge and understanding of insurance legislation, rules, laws, and regulations related to issuing certificates of insurance and auto identification cards Familiarity with insurance contracts and their provisions Working knowledge of business office practices and procedures Brown & Brown Insurance Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance. About This Summary Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy. Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package. Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings. Learn more about Brown & Brown Insurance's Compensation & Benefits → Brown & Brown Insurance Insights What's It Like to Work at Brown & Brown Insurance? Brown & Brown Insurance Culture & Values Brown & Brown Insurance Career Growth & Development What's the Work-Life Balance Like at Brown & Brown Insurance? Brown & Brown Insurance Leadership & Management Brown & Brown Insurance Company Growth, Stability & Outlook View all jobs at Brown & Brown Insurance View Brown & Brown Insurance Profile Report Job