Customer Service & Administrative Coordinator (Secretary)

Company:

Galaxy Kitchen Depot Inc.

Location:

8815 NW 33 St, Doral, FL 33172 Suite 110

Employment Type:

Full-time Salary:

$20/hour Job Summary We are seeking a highly organized and customer-focused professional to join our team as a Customer Service & Administrative Coordinator. This role ensures smooth communication with clients, resolves issues efficiently, and supports administrative and operational processes (i.e., billing, payments, logistics coordination, etc.). Key Responsibilities Customer Service & Communication

• Answer and manage incoming customer calls in a professional and timely manner
• Handle customer complaints and provide effective solutions
• Redirect inquiries to appropriate departments
• Maintain a positive and empathetic attitude Administrative & Financial Coordination
• Prepare and manage invoices
• Track payments and follow-up on outstanding balances
• Maintain financial records Project & Operations Coordination
• Coordinate internal projects and track deadlines
• Organize tasks across departments Logistics & Delivery Management
• Coordinate deliveries and optimize routes
• Communicate with drivers and clients
• Monitor shipments and resolve issues Qualifications
• Experience in customer service or administrative roles
• Strong communication and problem-solving skills
• Excellent organization and multitasking
• Familiarity with invoices and payments
• Proficiency in Microsoft 365 Preferred Skills
• Experience with CRM systems
• Knowledge of logistics or route planning
• Bilingual (English/Spanish) preferred

Pay:

From $20.00 per hour

Work Location:

In person Customer Service & Administrative Coordinator (Secretary) 8815 NW 33rd St, Doral, FL 33172 From $20 an hour

• Full-time From $20 an hour

•

Full-time Company:

Galaxy Kitchen Depot Inc.

Location:

8815 NW 33 St, Doral, FL 33172 Suite 110

Employment Type:

Full-time Salary:

$20/hour Job Summary We are seeking a highly organized and customer-focused professional to join our team as a Customer Service & Administrative Coordinator. This role ensures smooth communication with clients, resolves issues efficiently, and supports administrative and operational processes (i.e., billing, payments, logistics coordination, etc.). Key Responsibilities Customer Service & Communication

• Answer and manage incoming customer calls in a professional and timely manner
• Handle customer complaints and provide effective solutions
• Redirect inquiries to appropriate departments
• Maintain a positive and empathetic attitude Administrative & Financial Coordination
• Prepare and manage invoices
• Track payments and follow-up on outstanding balances
• Maintain financial records Project & Operations Coordination
• Coordinate internal projects and track deadlines
• Organize tasks across departments Logistics & Delivery Management
• Coordinate deliveries and optimize routes
• Communicate with drivers and clients
• Monitor shipments and resolve issues Qualifications
• Experience in customer service or administrative roles
• Strong communication and problem-solving skills
• Excellent organization and multitasking
• Familiarity with invoices and payments
• Proficiency in Microsoft 365 Preferred Skills
• Experience with CRM systems
• Knowledge of logistics or route planning
• Bilingual (English/Spanish) preferred

Pay:

From $20.00 per hour

Work Location:

In person