Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CH
Capstone Home Health
Care Team Coordinator
Career Insights for Customer Service Supervisor
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Florida data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$51,982 / year median in Florida
+4% projected growth
Job Description
Overview Join our dynamic team as a Care Team Coordinator, where your organizational skills and compassionate approach will play a vital role in delivering exceptional client care. In this energetic role, you will coordinate client services, support staff, and ensure smooth communication across all levels of care. Your dedication will help foster a positive environment that prioritizes patient needs and promotes efficient care delivery.
Key Responsibilities:
Staff Coordination:
Oversee and manage the scheduling of care team members, ensuring appropriate coverage for all client needs.Facility Operations:
Open and close the facility, providing assistance with daily office operations as needed.Client Onboarding:
Travel to clients' homes as needed to conduct onboarding visits, establish services, and ensure a smooth start to care.Caregiver Onboarding:
Facilitate the onboarding of new caregivers by completing orientation activities, reviewing policies and procedures, and ensuring readiness to provide care.Administrative Duties:
Assist with office functions such as document filing, maintaining office supplies, and performing general administrative tasks in compliance with company policies and regulatory standards.Client Care:
Ensure that care teams are well-equipped and supported in their efforts to assist clients in maintaining a safe and independent living environment at home.Additional Duties:
Perform any other responsibilities as directed by management to ensure smooth daily operations and high-quality care.Requirements:
Valid driver's license. High School Diploma or GED (required). Bachelor's degree strongly preferred. Ability to travel up to 15% of the time. Strong organizational and communication skills. Ability to work collaboratively in a dynamic team environment.About Capstone Home Health:
Capstone Home Health is a rapidly growing leader in the home healthcare industry, dedicated to enhancing the quality of life for our clients. We pride ourselves on delivering top-tier home care services that promote independent living, empowering our clients to thrive in the comfort of their own homes.Pay:
From $20.00 per hour Expected hours: 40.0 per weekBenefits:
Health insurance Paid time offWork Location:
In personBenefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance