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C
Confidential
Client Service Administrator (Unlicensed)
Career Insights for Customer Service Supervisor
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Scorecard
Based on Florida data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$51,982 / year median in Florida
+4% projected growth
Job Description
Overview Our wealth management practice is seeking a detail-obsessed Client Service Administrator to handle the operational and administrative engine of the office. This role is ideal for someone who takes genuine pride in accuracy, organization, and getting every detail right the first time. Because our practice works across multiple custodians and platforms, precision and consistency across different systems are the heart of this job. You will work alongside our Registered Client Associate and lead advisor, handling the preparation, documentation, and logistics that keep the practice running smoothly. No securities license is required to start. Duties Enter and maintain client data in the CRM with complete accuracy Prepare and stage new-account and transfer paperwork across multiple custodial platforms for licensed review and submission Assist with preparing insurance and annuity application paperwork for licensed review Maintain accuracy and consistency when working across differing platform workflows Manage scheduling, client appointments, and calendar coordination Handle mailings, document processing, e-signature requests, and follow-up logistics Organize and maintain client files and records in compliance with firm procedures Answer and route client calls, greeting clients warmly and professionally Provide general administrative support to the advisor and