Inspections Coordinator

Inspections Coordinator#26-02374 Up to $19 per hour Miramar, FL

All On-site Job Description At-a-Glance:

Are you ready to build your career by joining an international fire, HVAC and security equipment company. If so, our client is hiring an Inspections Coordinator.

Position Type:

Contract Onsite Required High School or equivalent 3 years experience in customer service/dispatching. Proficient with computers, Windows applications (Oracle experience a plus). High energy level with a focus toward customers and a strong desire to succeed. Good organizational skills Attention to detail Excellent communication skills are required

Responsibilities:

Scheduling general service calls, preparing and invoicing service calls. Perform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign and close customer requests for technical service support and inspections

Duties:

Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the ACE system. Communicate with our Service Resource Center for all service calls. Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed Reassign work as needed, making judgments based on current workloads & priorities. Regular contact of customer to communicate status changes. Professionally field customer complaints and attempt to resolve, involving supervisor when necessary. Validate and perform invoicing transactions for service calls in ACE daily. Completed service calls to be invoiced within 48 hours Maintain confidentiality of customer and employer information at all times. Maintain inventory and supplies needed to perform work and fill the logistics coordinator roll, which includes sourcing, ordering and tracking needed parts and supplies. Get in

Touch:

We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Shivam at (862) 390-7879 to learn more.