Bilingual Customer Service Coordinator (English/Spanish) $19
- 23/hour | Full-Time | North Miami | In-Office We're actively hiring and looking to fill this role quickly.
We're looking for someone who is comfortable on the phone, organized, and reliable to handle customer calls, scheduling, and follow-ups. This is a fast-paced, phone-based role where you'll speak with customers daily, support technicians, and help keep daily operations organized. If you are bilingual, detail-oriented, and strong with follow-through , this is a great opportunity to grow into a long-term operations role. About Us Hospitality Technology Solutions provides technology installation, network setup, and ongoing technical support for restaurants and hospitality businesses. We are looking for a reliable, organized, and professional Bilingual Customer Service Coordinator to help support customer communication, technician scheduling, appointment confirmations, follow-ups, billing support, and day-to-day office coordination. This is an in-office role for someone who is comfortable speaking with customers by phone in both English and Spanish, staying organized, and following through on open tasks. What You'll Do Contact customers before scheduled appointments to confirm date, time, address, onsite contact, and site readiness Help coordinate technician schedules and provide job details, customer contacts, and updates Follow up with customers after service visits to confirm the work was completed properly Check in with customers after service to make sure everything is still working as expected Help send agreements, invoices, and payment reminders Review receipts and basic expense documentation Keep customer notes, follow-ups, and open items organized Communicate clearly with customers and team members throughout the day Help make sure no appointment, customer issue, invoice, or follow-up falls through the cracks What We're Looking For Fluent in English and Spanish Comfortable making customer calls every day Clear, friendly, and professional communication style Highly organized and detail-oriented Reliable, punctual, and consistent Comfortable using computers, email, spreadsheets, online forms, and business systems Able to manage multiple tasks throughout the day Good follow-through and willingness to learn our process Comfortable working from checklists and procedures Helpful Experience Experience in any of the following is helpful but not required: Customer service Office administration Scheduling or dispatching Restaurant or hospitality support Invoicing, payment follow-up, or basic recordkeeping Working with technicians, field teams, or service-based businesses Using business software for scheduling, communication, customer tracking, invoicing, reporting, expense tracking, or task management You'll Do Well Here If You Are Comfortable talking to customers throughout the day Good at staying organized Calm under pressure Strong with follow-up Detail-oriented Comfortable learning new systems Able to communicate clearly in both English and Spanish Someone who takes responsibility and makes sure tasks get completed Training We provide training on our internal process, customer call scripts, appointment confirmation checklist, customer follow-up process, billing support workflow, and communication standards. The goal is for this person to become confident handling customer confirmations, scheduling support, follow-ups, invoices, payment reminders, receipt tracking, and daily office coordination. Compensation $19
- 23/hour Pay is based on experience, bilingual communication ability, organization, reliability, and overall fit 90-day performance review with opportunity for increase Growth potential as responsibilities increase Schedule Full-time Monday to Friday 9:00 AM
- 6:00 PM Expected hours: 40 per week Work location: In person, North Miami How to Apply Please submit your resume and answer the application questions.
Applicants should be prepared to describe their customer service experience, communication style, organization process, and any software, apps, or business systems they have used in previous roles.
Pay:
$19.00
00 per hour Expected hours: 40.0 per week Application Question(s): Are you comfortable making phone calls to customers every day? How do you stay organized when managing multiple tasks? A customer says they are ready for an appointment, but they are unsure if their wiring is complete. What would you do? A customer says the technician finished the job, but something is still not working. What would you do next? What software, apps, or business systems have you used in previous roles? What hourly pay are you looking for?
Language:
Spanish (Required)
Work Location:
In person Bilingual Customer Service Coordinator North Miami, FL 33161 $19
- $23 an hour
- Full-time $19
- $23 an hour
- Full-time Bilingual Customer Service Coordinator (English/Spanish) $19
- 23/hour | Full-Time | North Miami | In-Office We're actively hiring and looking to fill this role quickly.
We're looking for someone who is comfortable on the phone, organized, and reliable to handle customer calls, scheduling, and follow-ups. This is a fast-paced, phone-based role where you'll speak with customers daily, support technicians, and help keep daily operations organized. If you are bilingual, detail-oriented, and strong with follow-through , this is a great opportunity to grow into a long-term operations role. About Us Hospitality Technology Solutions provides technology installation, network setup, and ongoing technical support for restaurants and hospitality businesses. We are looking for a reliable, organized, and professional Bilingual Customer Service Coordinator to help support customer communication, technician scheduling, appointment confirmations, follow-ups, billing support, and day-to-day office coordination. This is an in-office role for someone who is comfortable speaking with customers by phone in both English and Spanish, staying organized, and following through on open tasks. What You'll Do Contact customers before scheduled appointments to confirm date, time, address, onsite contact, and site readiness Help coordinate technician schedules and provide job details, customer contacts, and updates Follow up with customers after service visits to confirm the work was completed properly Check in with customers after service to make sure everything is still working as expected Help send agreements, invoices, and payment reminders Review receipts and basic expense documentation Keep customer notes, follow-ups, and open items organized Communicate clearly with customers and team members throughout the day Help make sure no appointment, customer issue, invoice, or follow-up falls through the cracks What We're Looking For Fluent in English and Spanish Comfortable making customer calls every day Clear, friendly, and professional communication style Highly organized and detail-oriented Reliable, punctual, and consistent Comfortable using computers, email, spreadsheets, online forms, and business systems Able to manage multiple tasks throughout the day Good follow-through and willingness to learn our process Comfortable working from checklists and procedures Helpful Experience Experience in any of the following is helpful but not required: Customer service Office administration Scheduling or dispatching Restaurant or hospitality support Invoicing, payment follow-up, or basic recordkeeping Working with technicians, field teams, or service-based businesses Using business software for scheduling, communication, customer tracking, invoicing, reporting, expense tracking, or task management You'll Do Well Here If You Are Comfortable talking to customers throughout the day Good at staying organized Calm under pressure Strong with follow-up Detail-oriented Comfortable learning new systems Able to communicate clearly in both English and Spanish Someone who takes responsibility and makes sure tasks get completed Training We provide training on our internal process, customer call scripts, appointment confirmation checklist, customer follow-up process, billing support workflow, and communication standards. The goal is for this person to become confident handling customer confirmations, scheduling support, follow-ups, invoices, payment reminders, receipt tracking, and daily office coordination. Compensation $19
- 23/hour Pay is based on experience, bilingual communication ability, organization, reliability, and overall fit 90-day performance review with opportunity for increase Growth potential as responsibilities increase Schedule Full-time Monday to Friday 9:00 AM
- 6:00 PM Expected hours: 40 per week Work location: In person, North Miami How to Apply Please submit your resume and answer the application questions.
Applicants should be prepared to describe their customer service experience, communication style, organization process, and any software, apps, or business systems they have used in previous roles.
Pay:
$19.00
00 per hour Expected hours: 40.0 per week Application Question(s): Are you comfortable making phone calls to customers every day? How do you stay organized when managing multiple tasks? A customer says they are ready for an appointment, but they are unsure if their wiring is complete. What would you do? A customer says the technician finished the job, but something is still not working. What would you do next? What software, apps, or business systems have you used in previous roles? What hourly pay are you looking for?
Language:
Spanish (Required)
Work Location:
In person
