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TC
The Carport Company
Office Assistant
Career Insights for Customer Service Supervisor
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Scorecard
Based on Florida data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$51,982 / year median in Florida
+4% projected growth
Job Description
About Us The Carport Company specializes in producing and delivering high-quality metal buildings. We are looking for a reliable and detail-oriented Office Assistant to join our team and help keep our operations running smoothly. Job Responsibilities Answer and direct phone calls, emails, and customer inquiries Assist with processing customer orders and scheduling deliveries Maintain organized records of invoices, orders, and customer information Support office staff with general administrative tasks, including data entry and filing Communicate with customers, dealers, and delivery teams to provide updates and resolve issues Assist with billing, payments, and record-keeping for company expenses Help maintain a clean and organized office environment Perform other duties as assigned to support the team Qualifications Previous experience in an office or administrative role preferred Strong communication and organizational skills Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Sheets Ability to multitask and work in a fast-paced environment Attention to detail and problem-solving skills Customer service experience is a plus Bilingual in spanish is a plus Hours & Benefits Full-time schedule: Monday-Friday, 8:30 AM - 5:00 PM Competitive pay based on experience 401(k) match