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Innovo Home & Design
Showroom Sales & Client Experience Coordinator
Entry-Level JobVerifiedNo experience needed
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Based on Florida data
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What they do
A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.
$52,524 / year median in Florida
+10% projected growth
Job Description
Showroom Sales & Client Experience Coordinator Innovo Home & Design Palm Beach, FL Job Details Full-time $18 an hour 16 hours ago Qualifications Serving Spanish Customer communication Merchandising English Attention to detail Full Job Description We are looking for a polished, friendly, and motivated person to join our new high-end kitchen, cabinetry, appliance, and plumbing showroom. This position is ideal for someone who enjoys working with people, has a professional appearance and attitude, and is interested in learning about luxury kitchens, cabinets, appliances, plumbing fixtures, and interior design. Responsibilities Welcome and greet every client who enters the showroom. Offer guests coffee, water, or other refreshments. Create a warm, professional, and welcoming showroom experience. Learn the showroom layout and confidently introduce clients to our different displays. Give clients tours of the showroom and explain the different product categories. Learn about our cabinet, appliance, plumbing, and fixture brands. Answer basic customer questions and know when to bring in a designer or salesperson. Assist designers and sales staff with clients and showroom appointments. Help keep the showroom clean, organized, and presentation-ready. Assist with scheduling appointments and following up with customers when needed. Help maintain product information, samples, catalogs, and displays. Develop product knowledge and eventually become comfortable discussing our products with clients. Provide exceptional customer service, especially with high-end residential clients, designers, builders, and contractors. What We Are Looking For Friendly, outgoing personality. Professional and well-presented. Excellent communication and customer-service skills. Comfortable speaking with high-end clientele. Reliable, organized, and detail-oriented. Willing to learn about cabinetry, appliances, plumbing fixtures, and interior design. Previous experience in hospitality, luxury retail, interior design, sales, or a showroom environment is a plus, but we are willing to train the right person . Bilingual English/Spanish is a plus. Growth Opportunity This is not intended to be only a receptionist position. The right person will have the opportunity to learn the products and grow into a Showroom Sales / Client Experience role , with the potential to earn more as their product knowledge and sales responsibilities increase. The most important qualities are personality, professionalism, willingness to learn, and the ability to make every client feel welcome.