A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.
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Who We Are:
Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and
BODYARMOR.
In 2026, for the 5th year in a row, Coke Florida was named as a US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.
What We Offer:
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes: Total Wellness Programs including health, dental and vision plans 401K program with healthy company match Supplemental Life Insurance Three weeks of vacation pay, and 10 company paid holidays• Tuition reimbursement Employee Assistance Programs (EAP) Competitive compensation Coke Florida is looking for a Sales Account Manager (SAM) based out of our Hollywood location. We're currently looking for Monday-Friday, working 8am-finish.
What You Will Do:
As a Coke Florida Sales Account Manager (SAM), you will be responsible for existing business development and customer relationships. The SAM increases business by selling additional brands and packages within his or her sales territory's existing customer base. The Sales Account Manager at Coca-Cola Beverages Florida works across all sales channels on a specified and cyclical sales route.
Roles and Responsibilities:
Selling products and displays to customers following prescribed sales priorities. Customarily and regularly performs these primary duties in the field visiting customer accounts away from a company facility or office. Build and maintain profitable customer relationships. and close all sales calls. Sell in incremental displays and equipment placements; sell in of CMA and other contractual agreements to customers. Drives promotional programs and ensures dealer compliance. Review business results with customers. Drives innovation brands into the market via existing customer base. Uses tools and sales process as trained to grow our in-outlet execution. Ensure company assets meet performance requirements and develop a plan of action for those assets generating zero or low volume. Ensure outlets comply with Coca-Cola Beverages Florida standards. Communicate account activities to appropriate parties. Some merchandising and rotation inspection. Resolve customer inquiries, including researching and closing customer service tickets. Transport, replace, and maintain Point of Sale advertising as appropriate for account. Maintain regular and punctual attendance. Work overtime as assigned. Comply with all company policies, procedures, and applicable laws. Identifying and reporting any unsafe working conditions. Comply with dress code or appearance/grooming standards. Work shifts and work schedules as assigned. For this role, you will need: High School or GED (General Education Diploma) At least 1 year of general work experience. Ability to create & conduct sales presentations ...For full information see follow application link. Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.