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Customer Service Manager

Job

Hand & Stone - 9224 Wiles Rd - Coral Springs, FL

Pompano Beach, FL (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/22/2026

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Job Description

Benefits:
401(k) Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Training & development Vision insurance
SEEKING QUALIFIED CANDIDATES FOR HAND AND STONE MASSAGE AND FACIAL SPA CUSTOMER SERVICE MANAGER POSITION
Benefits/Perks Employee Appreciation Health Insurance available for Full-Time Employee Dental, Vision, Life & Accident Insurance 401k retirement plan Flexible schedules Complimentary monthly massage or facial your choice Additional employee massages, facials and retail products at a reduced cost
QUALIFIED CANDIDATES SHOULD POSSESS THE FOLLOWING SKILLS
: Min 1 year Management Experience in the Spa/Hospitality/Retail/ Fitness Industry Goal/Detail Oriented Energetic, Enthusiastic and Caring Personality Sales Experience is
REQUIRED
Leadership, Training and Motivational Skills Evening and Weekend Shifts Required Strong Computer, Written and Verbal Communication Skills
JOB RESPONSIBILITIES INCLUDE
Overall Oversight and Management of Reception Team Achieve Membership, Service, and Product Sales Targets Development, Training, and Accountability for Reception Staff Training and Motivating Sales Team Reception and Orientation of Clients Client Reservation Management Overall Responsibility for Clients Experience in the Spa Collaboration with Lead Massage Therapist and Lead Esthetician to maximize performance Hand and Stone is a leading player in the Spa Industry with over 300 locations across the county. We are rapidly growing in the S. Florida market with new locations coming soon in Broward County. Hand and Stone Massage and Facial Spa provide professional Massages, Facials, and Hair Removal Services. We offer an affordable way for our clients to RELAX, RESTORE and REFRESH in our
BEAUTIFUL SPAS. COME GROW WITH US!
Job Type:
Full-time