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Lane Valente Industries

Client Account Manager

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Job Description

Job description As a leader in retail construction, facility maintenance, and project management industry, Lane Valente, is currently seeking a responsible, eager, and experienced applicants for a Full-Time Account Manager position. Responsibilities include, but are not limited to the following:
  • Develop and maintain strong relationships with clients, understanding their needs and providing exceptional customer service
  • Collaborate with internal teams to ensure client satisfaction and successful project delivery
  • dispatching service requests to technicians and vendors
  • running reports and following up on all service requests
  • data entry
  • following up on work orders/ running open calls
  • Updating client portals
  • Managing SLAs per client
  • Quoting
  • Projecting weekly billing numbers
  • Communicating with clients (updates, conference calls etc.)
  • discussing additional work and new opportunities with your clients Must have a strong background in customer service, computing skills (including Microsoft Office programs and tools), and be a dependable team-player. This is an in office position This position requires you to be on call afterhours and on weekends if needed.
  • Exceptional interpersonal and communication skills, both written and verbal
  • Ability to build and maintain relationships with clients at all levels of an organization If you are a results-driven individual with a passion for client management, we want to hear from you.
Join our team as a Client Account Manager and take your career to the next level. !
Job Type:
Full-time Salary:
From $55,000 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level: 2 years
Schedule:
Monday to Friday On call rotation Supplemental pay types: Quarterly bonus
Work Location:
In person
Pay:
From $55,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance