Job description As a leader in retail construction, facility maintenance, and project management industry, Lane Valente, is currently seeking a responsible, eager, and experienced applicants for a Full-Time Account Manager position. Responsibilities include, but are not limited to the following:
- Develop and maintain strong relationships with clients, understanding their needs and providing exceptional customer service
- Collaborate with internal teams to ensure client satisfaction and successful project delivery
- dispatching service requests to technicians and vendors
- running reports and following up on all service requests
- data entry
- following up on work orders/ running open calls
- Updating client portals
- Managing SLAs per client
- Quoting
- Projecting weekly billing numbers
- Communicating with clients (updates, conference calls etc.)
- discussing additional work and new opportunities with your clients Must have a strong background in customer service, computing skills (including Microsoft Office programs and tools), and be a dependable team-player. This is an in office position This position requires you to be on call afterhours and on weekends if needed.
- Exceptional interpersonal and communication skills, both written and verbal
- Ability to build and maintain relationships with clients at all levels of an organization If you are a results-driven individual with a passion for client management, we want to hear from you.
Join our team as a Client Account Manager and take your career to the next level. !
Job Type:
Full-time Salary:
From $55,000 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level: 2 years
Schedule:
Monday to Friday On call rotation Supplemental pay types: Quarterly bonus
Work Location:
In person
Pay:
From $55,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person