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ConServ Building Services, LLC

Regional Service Manager, HVACR

Career Insights for Customer Service Manager (General)

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Based on Florida data

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$70,903 / year median in Florida

+4% projected growth

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Job Description

Regional Service Manager, HVACR ConServ Building Services, LLC
  • 3.1 Sunrise, FL Job Details $125,000
  • $150,000 a year 1 day ago Benefits Profit sharing Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Employee discount Lunch & learns Qualifications Customer relationship building Customer service Team leadership Managing budgets in a finance role Revenue target achievement Profit & Loss statement Financial performance measurement Business operations Profit and loss analysis Organizational budget management Senior leadership Full Job Description Regional Service Manager•HVACR (Southeast U.
S.) Full-Time | Base + Bonus |
Travel Required Location:
Sunrise, FL What We Offer:
Performance & Profit-Sharing Bonuses Weekly direct deposit (every Friday) Paid holidays and generous Paid Time Off Excellent Medical, Dental, and Vision plans
  • Benefits Effective the 1st of the month following your date of hire HSA and FSA Spending Accounts
  • with generous company contribution to HSA 401(k) match
  • 50% up to 5% Company Paid Life and AD&D Short and Long-Term Disability and other Supplemental Insurance offerings Employee Discounts through the Tickets at
Work Program Career Growth & Training:
Weekly Lunch & Learns (Practical equipment training aligned to your role) Weekly Safety & More Meetings (stay sharp, stay safe) Quarterly Trust Summits with leadership What you will be doing:
P&L Ownership :
Lead regional financial performance, manage budgets, and drive profitability across multiple branch locations.
Market Expansion :
Cultivate customer relationships, identify new business opportunities, and support growth into emerging markets.
Service Operations Leadership :
Oversee field service, dispatch, and support functions to ensure timely, high-quality service delivery.
Team Development :
Mentor and manage branch leaders and service technicians, fostering a culture of safety, accountability, and performance.
Strategic Planning :
Partner with executive leadership to forecast growth, plan staffing, and allocate resources for continued expansion. What you need for this position: 5+ years in HVACR, mechanical contracting, or MEP operations leadership Demonstrated success managing P&L and meeting revenue/margin goals Experience leading multi-branch or multi-state service operations Strong leadership, communication, and customer relationship skills Willingness to travel 40-60% throughout the Southeastern U.S. ConServ Building Services was founded in 1991, as the service division of BCH Mechanical. We began dispatching HVAC techs in the Tampa Bay, FL area and in just a short time, ConServ's reputation for customer service and technical expertise began to grow in GA, SC, NC, VA, TN, and AL. We are the number one choice for regional clients with multiple accounts, convenience stores, and those who prefer remote monitoring and control. Interested in joining the team? Apply today to schedule an interview! Check us out at conservonline.com/careers #INDCBS We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.