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BH
BUDDY'S HOME FURNISHINGS
Manager In Training
Entry-Level JobVerifiedNo experience needed
Career Insights for Retail Customer Service Manager
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Scorecard
Based on Florida data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$53,597 / year median in Florida
+20% projected growth
Job Description
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Manager In Training Requirements:
- High School Diploma or GED
- Valid Florida drivers license
- Organizational skills
- Communication skills Position Summary The Manager in Training (MIT) / Management Trainee program is an entry level vital steppingstone within our organization, with most of our General (Store) Managers and leaders starting as MITs. The MIT role emphasizes the importance of actively performing job duties to become proficient in all aspects of the business. Responsibilities
- Train to become proficient in all aspects of the business
- Acquire and maintain customers
- Drive store sales
- Manage customer accounts
- Deliver customer service
- Perform in-home delivery and setup
- Handle inventory management
- Account management and collection
- Retail sales and customer service
- Meet and exceed target sales and profit goals
Physical Requirements:
- Routine lifting, loading, and moving of merchandise (50-300 pounds) using a dolly
- Stooping, bending, pulling, reaching, and grabbing
- Ability to traverse multiple flights of stairs while carrying furniture, appliances, and electronics
- Prolonged periods of driving and standing
- Work in various indoor and outdoor climates and weather conditions