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Part Time Relief Manager

Career Insights for Retail Customer Service Manager

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Based on Florida data

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$53,597 / year median in Florida

+20% projected growth

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Job Description

Part time position. 25-29 hours per week. Saturdays 9am-3pm required with additional hours during the week. Apply through ad ONLY. No phone calls or walk-ins please. The person that holds this position is critical of creating a welcome environment, identifying customer needs, and exceeding their expectations. We seek employees that are dedicated, have a positive attitude, can multi-task with a smile, and have integrity. If you possess these qualities and want to be a part of an amazing team then we are excited to hear from you! Responsibilities As a Relief Manager you will work with the manager to maximize sales objectives with each prospective customer via the phone, web or in person at your location. Our employees consistently practice exceptional customer service by welcoming future and current customers in a friendly, enthusiastic, and professional manner. Relief Managers work with customers to identify their needs and provide solutions that will enhance their storage experience. You will get the chance to sell high quality merchandise such as boxes, locks, tape and other moving supplies. Our team members enjoy working outdoors and indoors. When not taking care of customers in the office, you will spend time showing units, checking in and inspecting rental trucks, walking, and tending to the property to ensure the facility is kept to the highest of cleanliness standards. Successful Relief Managers need to be able to perform at an elevated level without constant supervision, but also work as part of a team. Qualifications You should have some type of customer facing experience from a variety of environments such as retail sales, restaurant, sales associate, and other customer-centered selling roles Energetic, outgoing, customer-oriented personality A High School diploma /GED equivalent. Ability to perform light maintenance and overall property upkeep Minimum one year Customer Service and/or Sales experience Valid driver's license and reliable transportation Must be able to pass a pre-employment drug screen and criminal background check Benefits A dynamic team Competitive pay A rewarding work environment Opportunity for advancement Great company culture We are an
Equal Opportunity Employer Job Type:
Part-time Pay:
From $17.00 per hour
Benefits:
401(k) Employee discount
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Work Location:
In person

Benefits

  • 401(k) Plans
  • Dental Insurance
  • Discounts/Reimbursements