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MD
Mixon Digital
Account Coordinator
Career Insights for Customer Service Supervisor
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Based on Georgia data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,399 / year median in Georgia
+1% projected growth
Job Description
Account Coordinator Data-driven visual storytelling that ignites your fans' passion Atlanta, GA | Hybrid (2 days/week in-office) Who We Are Mixon Digital creates real-time graphics and visual experiences for sports broadcasts and live events, serving NBA, NHL, WNBA, and collegiate clients. We help teams turn their vision into visual magic — and we do it as a close-knit, fast-moving team where everyone's work shows up on screen. Position Overview As Account Coordinator, you'll be the go-to point of contact between our clients and our Development team — keeping projects on track, communication flowing, and clients happy. You'll work alongside a small, supportive Operations team. It's a great fit if you're organized, personable, and enjoy being the person who keeps things moving. What You'll Do Be the main point of contact for your clients — capture requests, loop in the Dev team, and follow through until resolved Track projects in our project management software so nothing falls through the cracks Collect client assets (logos, style guides, schedules) and make sure the Dev team has what they need Provide input to help set timelines for client projects alongside the Dev team Keep client and project info current in our CRM Support event logistics like shipping coordination as needed Prepare simple client reports and materials for meetings What We're Looking For Great communicator who's organized and easy to work with Proactive problem-solver who takes initiative to address client needs Comfortable juggling a few projects at once Based in the Atlanta area 1-2 years in customer service, account management, or similar Bachelor's degree preferred, not required