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Aerotek

Entry Level Admin (Sandy Springs/Dunwoody, GA)

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Supervisor

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,399 / year median in Georgia

+1% projected growth

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Job Description

Overview Why Aerotek? Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. Working at Aerotek and why you will love it… At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within. As a Field Operations Associate you will… Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments. Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start. Enter and manage background, drug testing and medical screening process for contractors. Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance). Provide outstanding front office customer service (telephone and reception area) Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory. Provide world class customer service in every interaction to ensure a quality candidate experience. Let's talk money and perks! Aerotek offers an hourly rate of $20.19 as well as a performance-based annual bonus potential of $4,000 . Additional benefits include : Medical, dental and vision HSA & 401k account 20 days of paid time off as well as paid holidays Parental/Family leave Employee discounts Do you have the following? Bachelor's Degree (preferred) Customer or sales focused experience Experience in a team-oriented environment Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors #atlanta #sandysprings #dunwoody #georgia