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Southern Turf Co.
Client Relations Advisor
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
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Based on Georgia data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,399 / year median in Georgia
+1% projected growth
Job Description
Client Relations Advisor Southern Turf Co. - 4.3 Chamblee, GA Job Details Full-time $42,000 - $45,000 a year 7 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Qualifications Customer communication Teamwork Interpersonal skills Managing clients in a customer support role Attention to detail Prospecting Full Job Description Southern Turf Co is the highest-rated and fastest-growing artificial turf company in the Southeast (Google us!). We are seeking a high-energy, team-oriented Client Relations Representative who thrives in a fast-paced environment and is passionate about delivering an exceptional customer experience. This role is ideal for someone who is self-motivated, organized, and confident managing multiple conversations at once. If you enjoy talking with customers, staying busy, and contributing to a winning team, we'd love to meet you. Please submit your resume and answers to the questions below to if interested after reading job description. What interests you about this position? What experience do you have that will help you be successful in this role? Key Responsibilities Answer and manage incoming calls from prospective customers Make a minimum of 35 outbound calls per day to follow up with leads and drive appointment scheduling Respond promptly to customer texts and emails Schedule in-home estimates for our Turf Advisors Accurately enter and maintain customer data in our systems Manage multiple streams of customer communication simultaneously Support team members and contribute to a positive, high-performance culture What We're Looking For Strong customer service mindset Excellent verbal and written communication skills Ability to prioritize and work independently with minimal supervision Highly organized with strong attention to detail Comfortable using MS Office, Google platforms, and learning new technology Reliable, consistent, and results-driven Positive attitude and willingness to learn What's in It for You Competitive salary ($42,000 - $45,000 per year) Performance-based incentives Health, dental, and vision insurance Paid time off Clear opportunities for growth and advancement The opportunity to be part of a rapidly growing, high-performing company