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On-Premise Manager
Career Insights for Customer Service Supervisor
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Scorecard
Based on Georgia data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,399 / year median in Georgia
+1% projected growth
Job Description
Overview Why Aerotek? Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. Working at Aerotek and why you will love it… At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within. As an On Premise Manager you will… Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and or staff meetings. Maximize profitability by understanding client needs, providing quality contractors. Work at the client site to manage the temporary workforce. Assist with internal and client reporting as necessary. Utilize the available and appropriate resources of Aerotek for conflict resolution. Perform various customer service related activities. Let's talk money and perks! Aerotek offers a base salary of $54,000-$60,000 as well as a performance-based annual bonus potential of $2,000 . Additional benefits include : Medical, dental and vision HSA & 401k account 20 days of paid time off as well as paid holidays Parental/Family leave Employee discounts Do you have the following? Bachelor's Degree (preferred) Customer or sales focused experience Experience in a team-oriented environment Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors