Concrete Collaborative is a design-driven concrete and terrazzo manufacturer working at the intersection of architecture, interiors, and material innovation. Our Moultrie factory is seeking a proactive, detail-oriented Order Administrator who excels in a fast-paced environment. This position is essential in processing orders with customers and ensuring accurate order quotations, smooth order fulfillment, managing logistics, handling customer interactions, and maintaining inventory accuracy. The ideal candidate should possess a blend of operational efficiency, and customer service excellence. If you are a proactive problem-solver with a passion for supporting operational success, we encourage you to apply.

Key Responsibilities Order Administration:

Oversee the processing and fulfillment of customer orders, including issuing quotations, raising invoices, taking customer payments as well as preparing shipping documents.

Customer Communication and Internal Sales Support:

Interact with customers via phone, email, or in-person to address inquiries, provide product information, generate quotes, upsell related products, resolve issues, and ensure high levels of satisfaction.

Logistics Coordination:

Schedule outbound shipments. Coordinate with carriers, track shipments in real-time, and handle any logistical challenges to meet delivery deadlines.

Inventory Adjustments:

Facilitate stock checks and reconcile physical stock against system records, and process adjustments in the ERP system to account for variances. Assist with ad-hoc tasks and additional administrative duties including banking, post, etc. Routine Duties And Responsibilities Must be able to work on-site part-time, ideally 1pm - 5pm, 5 days per week. Ideal Candidate Experience in construction or materials is a plus Highly organized with strong attention to detail Comfortable working in email, CRM, ERP platforms, and fast-paced communication environments Positive attitude and collaborative mindset Clear communicator — both written and verbal Willingness to learn a specialized product and growing industry What We Offer Competitive hourly rate based on experience Comprehensive benefits package including health insurance, retirement plan, paid holidays. Opportunities for professional development and advancement within a growing company and industry. A collaborative work environment focused on customer service.

Pay:

$18.00 - $24.00 per hour

Work Location:

In person