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Staff Financial Group

Customer Service Manager

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$70,293 / year median in Georgia

+4% projected growth

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Job Description

Back To Results Customer Service Manager Job Description Customer Service Manager- Corporate Office with Growth Potential The position will work closely with management Sales Reps to assist customers and vendors.
Duties and Responsibilities:
Assist customers over the phone with order requirements, including quoting inventory, pricing, lead-times, etc. Execute all aspects of orders including creating sales orders, packing lists, invoicing and receiving payments. Track stock levels to ensure customer orders are handled effectively. Build and maintain customer relationships. Enter new customer data and other sales data for current customers into computer database. Investigate and resolves customer problems. Communicate and develop a rapport with customers, team members, and management. Demonstrate a positive, can-do attitude and strong work ethic. Exceptional customer service skills with the ability to provide individualized service. Ability to work independently as well as part of a team. Self-starter who proactively finds solutions to customers' needs. Base salary 40's to 50's plus Benefits If you are interested please send your resume to Andree@Stafffinancial.com for immediate consideration.
IND123 SFGA CB123
Click here to apply online Share This Position Details Location Atlanta GA Date Posted 1/09/2019 Apply Processing...