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JMJ Insurance

Licensed & Experience Personal Lines Account Manger

Career Insights for Customer Service Account Manager

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Based on Georgia data

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What they do

A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.

$67,942 / year median in Georgia

-9% projected decline

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Job Description

Licensed & Experience Personal Lines Account Manger JMJ Insurance Suwanee, GA Job Details Full-time $55,000 - $80,000 a year 23 hours ago Benefits Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication High school diploma or
GED Full Job Description Benefits:
401(k) Paid time off 401(k) matching Bonus based on performance Competitive salary Dental insurance Vision insurance Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Vision and Dental Paid Time Off Job Description We are seeking a professional and personable Personal Lines Account Manager to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Responsibilities Answer customer questions via phone, email, and in-person Assist clients with new quotes, updating policies, payments, and other services Schedule appointments and maintain calendar Maintain detailed records of client interactions Review audits and/or policies Collaborate with colleagues to provide comprehensive customer service Qualifications Knowledge of insurance products High school diploma/GED required, Bachelor's degree preferred Excellent customer service skills Highly organized with strong time management skills Familiarity with Microsoft Office and other software applications

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Dental Insurance