Essential Behavior Requirements Customer Service:

communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.

Listening:

actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.

Problem Solving:

recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

Diplomacy:

demonstrates tact and skill in all interactions while using appropriate behavior and language.

Communication:

Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic At least 1 year of equivalent managerial experience Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend

Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Job Type:

Full-time Pay:

From $46,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have at least 1-2 years of management or supervisory experience? Why are you interested in working at Planet Fitness specifically? Are you able to work flexible hours, including early mornings, evenings, and weekends? What is your preferred method of communication?

Work Location:

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