Office / Customer Care Manager 101 Mobility, LLC - 4.5 Coralville, IA Job Details Full-time $18 - $25 an hour 3 days ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication Interpersonal skills Attention to detail Organizational skills Office management Time management Full Job Description

GENERAL SUMMARY

Ensures that the daily operations of the organization operate efficiently and provides customer service that is second to none.  Gains commitment from customers to schedule in‐home consultations  Scheduling field installations  Process invoices and customer payments  Assist with tracking and ordering inventory  Run reports essential to business operations  Expedite the resolution of customer problems and complaints  Maintain customer files in an organized and confidential manner  Utilize the proprietary operating system to document all customer interactions

QUALIFICATIONS

 Prefer experience in the Durable medical equiptment sector.  Demonstrated aptitude for problem‐solving; ability to determine solutions for customers  Must be results‐orientated and able to work both independently and within a team environment  Must possess excellent verbal and written communication skills  Proficiency in using Microsoft Office Suite applications  Must be detail oriented and have excellent organizational skills  Manage multiple priorities  Stellar time management skills  Strong customer service focus

Pay:

$18.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person