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Kwik Trip

Guest Service

Entry-Level JobVerifiedNo experience needed

Pay: $31,200/yr

Posted: 7 weeks ago

Location: Waterloo, IA (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/24/2026

Career Insights for Retail Customer Service Manager

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Based on Iowa data

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$58,818 / year median in Iowa

+19% projected growth

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Job Description

Already a Kwik Trip Coworker?

Follow this link to apply:

myapps.kwiktrip.com

Location:

Tobacco Outlet 500

Minimum Starting Pay:

$15.00

Shift:

Variable Food/Guest Service coworkers: Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/Guest Service coworkers give the best customer and food service experience in clean, state of the art facilities.

Requirements:

Great people skills
Enjoy a fast paced work environment
Maintain our in-store food program
Ability to problem solve challenges and shift priorities quickly
Desire to help customers
Maintain a clean and inviting store Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate.

We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their co-workers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests. Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many co-workers throughout the company have started as Guest Service Co-workers and have developed the skills to take on new challenges and roles within the company.

Similar positions would be:

Customer Service, Food, Cashier, Cook, Server. Kwik Trip, Inc.

OVERVIEW

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities. Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function:

Customer Service; Retail; Sales