Customer Success Manager

Do you love building strong client partnerships and driving exceptional service delivery? At N2S , we are looking for a dynamic Customer Success Manager who will be responsible for managing and expanding strategic client accounts within the Energy sector. In this role, you will understand clients' workforce needs, ensure timely and successful candidate delivery, and nurture long-term relationships that contribute to the continued growth of N2S. 📍

Location:

Onsite —

Noida Qualifications:

Must have 5-10 years of overall experience in the Staffing & Recruiting Industry and 5+ years of experience in account management role preferably with Oil, Gas & Energy vertical Clients. The ideal candidate must have started their career with hands-on recruiting and eventually moved up the ladder as an Account/Client Relationship Manager. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & account management, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software.

Key Responsibilities:

Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Conduct client visits to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Apply by sharing your cv and cover letter at sharma.anika@net2source.com We can't wait to hear from you! Instantly showcase your skills by applying with LinkedIn Apply With Linkedin Anika Sharma I specialize in Headhunting for C-Level Executives across globe. If you are in one of these fields (or have experience in any of the below roles) and interested in having a conversation about what the job market is like, any potential opportunities, or how I can help you in general, don't hesitate to reach out!