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Stinker Stores
Shift Lead
Career Insights for Retail Customer Service Manager
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Scorecard
Based on Idaho data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$60,480 / year median in Idaho
+21% projected growth
Job Description
Hours :
Full Time, 30-40 hours a weekSchedule :
Open Availability required- Days and times may vary; including weekends, evenings, and some holidays
Location:
420 S. Main St., Victor, ID 83455 Shift Lead The Shift Lead rocks the customer service specialist role and brings some scent-sational leadership to the team. You'll lead with enthusiasm, assist in managing store employees, and make sure everyone is following the company's policies and procedures. Above all, you'll be dedicated to ensuring a stinkin' awesome customer experience! About Stinker Founded in 1936, Stinker is everyone's first choice for work, convenience, food, family, and fun! Located across Idaho, Colorado, and Wyoming, Stinker is a family-owned, people-focused convenience leader. Led by our Skunktastik Mascot, Polecat Pete, Stinker's purpose is to make our world a better place by being a bright spot in the lives we touch- one employee, one customer, and one community at a time. Plus, we don't take ourselves too seriously
- come on, we have a skunk as a mascot!
- so you can access your hard-earned cash whenever life strikes, in advance of regular paydays.
- whether it's managing stress, tackling financial issues, or navigating legal questions, the EAP provides support. Great discounts for employees
- because you've earned it. So, are you ready to join a fun, growing company that values not just customers and the community, but our team members who make it all possible? At Stinker, we don't just want you to have a job
- we want you to have a career where you thrive, have fun, and grow with us.
- You get 5 minutes to complain, and then we solve problems and kick tail!