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SYNERGY HomeCare

Client Care Supervisor

Pay: $40,000–$42,515/yr

Posted: 6 weeks ago

Location: Champaign, IL (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/25/2026

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$57,454 / year median in Illinois

-1% projected decline

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Job Description

Client Care Supervisor SYNERGY HomeCare of Central IL - Bloomington Full-Time | Monday-Friday | 9 a.m. to 5 p.m. Are you a natural leader who thrives in a fast-paced, people-first environment? SYNERGY HomeCare of Central IL is seeking a dedicated and compassionate Client Care Supervisor to support our team of caregivers and ensure exceptional client care. As a Client Care Supervisor, you'll be the vital link between our caregivers, clients, and office staff—supporting caregivers so they can provide the highest level of service to those who depend on us.

What You'll Do Support Caregivers & Schedules:

Be the frontline contact for caregiver communication, coaching, and recognition Coordinate and conduct interviews and hiring Onboard and follow up on caregiver training and documentation Monitor caregiver scheduling and build out care plans Handle badge appointments and upload all required documentation Organize mentor schedules and support new caregiver introductions Monitor and report on credit card usage and ensure documentation control Step in

When Needed:

Be trained in all supervisory and managerial responsibilities Be prepared to cover a client shift during business hours if necessary

Promote Company Culture:

Support a healthy work-life balance for caregivers Educate the community on what SYNERGY HomeCare offers Recognize and celebrate caregivers who go above and beyond Who You Are Experienced in home care, healthcare, or team supervision Organized, proactive, and solutions-focused A clear communicator who values both compassion and accountability Comfortable stepping into client care roles when needed Why Join Us? At SYNERGY HomeCare of Central IL, we believe in caring for our caregivers just as much as we care for our clients. When you join our team, you're joining a supportive environment built on respect, empathy, and a commitment to making a difference.

Salary & Benefits Starting Salary:

$40,000-$42,515 annually, based on experience Health Insurance Paid Time Off (PTO) Company Vehicle Opportunities for Advancement Ongoing Training & Professional Development Supportive Team Environment