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Front End Supervisor
Job
Jetro Holdings, Inc
Lombard, IL (In Person)
Full-Time
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Job Description
at Jetro Holdings, Inc in
Lombard, Illinois, United States Job Description Front End Supervisor Company:
Jetro /Restaurant Depot Location:
1000 N Rohlwing Rd, Lombard, IL 60148Job Type:
Full-time Sector:
Management Compensation:
$16.50- $17.
JOB DETAILS
Position Title:
Front End Supervisor Department:
Sales Supervisor:
Branch Manager FLSA :
Non-exempt Position Summary:
Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval.Essential Functions:
+ Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval. + Ensures friendly, efficient and professional customer service. + Ensures compliance with established sales and security policies and procedures. + Investigates and resolves customer complaints in a timely and professional manner. + Assists customers with product location and detailed information when needed. + Plan and prepare work schedules to include lunch and vacation. + Performs cashier "check-outs" and operates register, when needed. + Performs Supervisor functions of voids and returns, price adjustments, IOUs (F-6) vs. invoicing and cancels transactions. + Assists checkers in comparing customer receipts to items on cart to avoid losses. + Efficiently uses industry specific software to resolve customer inquiries, price checks, inventory queries and price discrepanciesOther Responsibilities:
+ Performs other work-related duties as required and assigned.Education, Experience and Skills Required:
+ Bachelor's Degree, OR + High School Diploma of GED with at least 4 years experience in customer service or related field, OR + Any appropriate combination of education and experience. + Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. + Ability to effectively present information and respond to questions from managers, clients, and general public + Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume. + Effective oral and written communication skills. + High level of interpersonal skills to handle sensitive situations. + Commitment to company values and strong customer orientation. +Computer Literacy Physical Requirements:
+ Lift/Carry Abilities (measured for maximum or average load) + Lift- 50 lbs + Carry strength (50' or less)
- 50 lbs + Frequent lift/carry (> 12x/hour)
- 50 lbs + Constant lift/carry (> 30x/hr)
- 20 lbs + Physical Aptitudes (rated based on level of skill involved) + Agility/dynamic balance 80-119% + Finger dexterity
- 80-100% + Manual dexterity
- 80•100% + Posture Tolerance (rated based on frequency or time involved) + Stand/walk•constantly + Reach above shoulder level•occasionally + Twist/turn head•occasionally + Bend over/stoop•occasionally + Climb steps/ladder•occasionally + Kneel/squat•occasionally