Transfer Center Dispatch Supervisor/Customer Service Agent

Transfer Center Dispatch Supervisor/Customer Service Agent Rockford Mass Transit District - 2.6 Rockford, IL Job Details Full-time $21.62 - $21.63 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Referral program Qualifications Computer operation Writing skills English Administrative experience High school diploma or GED Dispatching Driver's License Computer skills Multi-line phone systems Full Job Description

HIRING BONUS OF

$1500 AVAILABLE Weekday mornings start at 5 am, one weekend day per week. Monitor daily operations and conditions of terminal facility, perform routine administrative work as directed. Primary duties include answering multi-line phone system, ticket sales and passenger customer service, providing route and schedule information, dispatching fixed route buses, scheduling paratransit rides.

Required:

Previous experience in customer service or transportation; working knowledge of personal computer equipment, knowledge of office procedures and policies; ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; good organizational skills, valid Driver's License, ability to obtain a CDL preferred. Pre-employment drug screen and criminal background check are required. Employees may be required to work varying schedules to meet the business needs of the organization, but weekends are required. No phone calls please, candidates who are selected for interviews will be contacted.

EOE/M/F/D/V RMTD

has established the goal of a 100% drug (includes marijuana) & alcohol free work place.

Job Type:

Full-time Pay:

$21.62 - $21.63 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance

Education:

High school or equivalent (Required)

Language:

English (Required)

License/Certification:

Driver's License (Required) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person