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Client Coordinator — Remote Contract Opportunity Sirius Staffing is hiring a Client Coordinator for a remote opportunity. This role supports clients, physicians, nurses, and authorized representatives by managing inquiries, documentation, data entry, and case coordination, with a strong focus on customer service, compliance, and timely follow-through.

Pay & Schedule:

Pay rate: $15/hr

Schedule:

Monday-Friday, 8 a.m.-4:30 p.m.

ESTWeekend coverage:

1-2 weekends per monthHoliday coverage: 1-3 holidays per yearOvertime -Mandatory overtime may be required based on volume and company needs

Key Responsibilities:

Respond to client and representative inquiries regarding report status, concerns, and general information; route calls as neededAssist with resolving customer complaints and quality assurance issuesEnter, update, and retrieve client/claimant information using internal systems; ensure accuracy and completeness of all recordsMaintain and archive case files; verify all client guidelines and data are current in the systemCoordinate with QA and internal teams on workflow, pending reports, and case updatesContact providers for assignments and update system records accordinglyPerform clerical tasks including typing, filing, emailing, and proofreadingMonitor case progress, escalate report issues to management, and ensure timely case completionFollow all company policies and procedures (as updated), as well as state and federal regulations, including HIPAA and confidentiality standardsPerform additional duties as assigned

Requirements:

High School Diploma or equivalentProficiency in Microsoft Word, Excel, Outlook, and internet applicationsExperience with general office equipment (computer, phone, copier, scanner, fax)Typing speed of at least 40 WPMAbility to learn and maintain HIPAA compliance and confidentiality standardsStrong attention to detail, accuracy, and accountability for the quality of workEffective communication skills and ability to work both independently and within a teamStrong organizational skills with the ability to prioritize and manage time efficientlyAbility to follow instructions, adapt to change, and handle multiple tasks or interruptionsCapable of working under pressure and managing deadlines in a fast-paced environmentDemonstrated initiative, problem-solving ability, and commitment to continuous improvement Sirius Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.