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Silver Birch Living

Culinary Manager

Career Insights for Retail Customer Service Manager

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Based on Indiana data

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$53,483 / year median in Indiana

+18% projected growth

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Job Description

Culinary Manager - Michigan City, IN Silver Birch of Michigan City has an exciting opportunity for an experienced Culinary Manager that has a passion for providing high-quality meals to residents. You will oversee the food services operations for the community including menu planning, food utilization, customer service, maintaining inventory, plans and executes special events, and manages the culinary team. Silver Birch offers eligible employees a competitive base salary, bonus opportunities, and a full benefits package including medical, dental, and vision through BlueCross BlueShield, life insurance, 401(k) plan, Employee Assistance Program, Care & Share Employee Emergency Fund, On Demand Pay, and paid vacation and sick time.
Experience & Qualifications:
High School Diploma or Equivalent, College Degree preferred Serve Safe Food Handling certification Certified Dietary Manager (CDM), preferred 5 or more years of food service management experience including all phases of dining operations and service Previous leadership experience focusing on quality improvement and customer service Demonstrated success in managing operating expenses Proven ability to effectively handle multiple priorities with exceptional organizational and time management skills Excellent customer service and interpersonal communication skills, as well as a deeply ingrained passion for seniors to successfully nurture relationships Demonstrated proficiency with computer programs such as Microsoft Office and the ability to learn SBL specific software. Ability to work weekends, evenings, and flexible hours to ensure quality customer experience during prime service delivery days and times. Valid Drivers License with good driving record and verifiable automobile insurance Join a growing company that invests in their employees. We invite you today to start a rewarding career with us! Equal Opportunity Employer Silver Birch Living provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, veteran status, disability or genetics. #SBL1