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Southern Tire and Appliance

Appliance Service Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Supervisor

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$51,555 / year median in Louisiana

-3% projected decline

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Job Description

Appliance Service Coordinator Southern Tire and Appliance Crowley, LA Job Details Full-time 5 days ago Benefits Opportunities for advancement Qualifications Customer communication High school diploma or
GED Full Job Description Benefits:
Training & development Wellness resources Competitive salary Benefits/Perks Flexible Scheduling Growth and Career Advancement Opportunities Great Working Environment Job Summary Southern Home Appliance is looking for a Service Coordinator to join our team! As a Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis. Responsibilities Service Dispatch & Scheduling Customer Service warranty claims, manufacturer authorizations, and coordination Parts Ordering & Management Inventory Management Qualifications SHigh school diploma or equivalent required Previous dispatching, customer service, or administrative experience preferred. Strong organizational and multitasking abilities. Excellent communication and customer service skills. Experience with service management or dispatch software is preferred. Positive Attitude Team player who can work independently