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BAYADA Home Health Care
Client Services Manager
Career Insights for Customer Service Manager (General)
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Scorecard
Based on Massachusetts data
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$83,776 / year median in Massachusetts
+1% projected growth
Job Description
Jobs › Hyannis, MA › Client Services Manager BAYADA Home Health Care Client Services Manager Hyannis, MA Apply BAYADA Home Health Care has an immediate opening for a
CLIENT SERVICES MANAGER
in our Hyannis, MA Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.THE CLIENT SERVICES MANAGER WILL
Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues Manage your Client Services Manager caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics Client Services Managers will partner with Clinical Managers to provide supervision and support to field employeesQUALIFICATIONS FOR A CLIENT SERVICES MANAGER
Bachelor degree is strongly preferred Prior medical office or home care experience preferred Prior supervisory experience a plus Demonstrated record of successfully taking on increased responsibility (goal achievement) Ambition to grow and advance beyond current position Strong computer skills required (electronic medical record) Excellent communication and interpersonal skillsBAYADA Offers:
Base Salary:
\$50,000- \$55,000 / year depending on qualifications Bonus Opportunity available BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Benefits, click here Comprehensive salary Medical / Dental / Prescription / Vision Paid time off Tuition reimbursement 401k with company Active Filters Client Services Manager Hyannis, MA Clear All ApplyBenefits
- Paid Time Off (PTO)
- Sick Leave
- Financial Aid/Assistance
- 401(k) Plans