Job Overview We are seeking a dynamic and dedicated Client Services Manager (RN) to lead our home care team with energy and expertise. This pivotal role involves overseeing the delivery of exceptional patient care coordination, ensuring compliance with healthcare regulations, and fostering strong relationships with clients. The ideal candidate will bring a proactive approach, exceptional nursing leadership skills, and a passion for improving patient outcomes across diverse healthcare settings. As a vital part of our organization, you will drive operational excellence while maintaining a focus on compassionate, patient-centered service. Duties Completes assessments and reassessments for new and ongoing clients. Visits clients on a systematic basis to assess the quality of services as well as client and family satisfaction. Spends multiple days per week out of the office reassessing clients and managing client visits in the hospital, rehabs, facilities, home etc. Generates internal growth each month consistent with company goals; takes service inquiry calls and follows up with leads to meet client conversion targets. Lead and supervise caregiver staff to deliver high-quality client services aligned with organizational standards and regulatory requirements. Oversee clinical assessments, ensuring thorough patient evaluations and care plan development. Manage utilization review and utilization management processes to optimize resource use while maintaining compliance with state regulations. Coordinate home care services for clients across various settings such as nursing homes, assisted living facilities, rehabs, and residences. Ensure accurate documentation. Facilitate team management activities including supervising staff performance, conducting managerial communication, and promoting policy compliance. This job description may be modified at any time. Other duties and responsibilities may be assigned. Skills Must be active Registered Nurse. Other degrees professions that will be considered: degree in

SW, PT, OT.

Extensive experience working with EMR/EHR systems and general proficiency with various software Strong background in senior care environments such as home care, home health, and/or nursing homes or assisted living facilities. Demonstrated leadership in managing multidisciplinary teams within long-term care, acute care, or home health settings; supervisory experience preferred. In-depth knowledge of caregiving practices including all ADLs and housekeeping. Ability to train and communicate with caregiving staff. Ability to perform comprehensive patient assessments Experience working with diverse populations including individuals with developmental disabilities, geriatrics (memory care), or those requiring specialized dementia or Alzheimer's care. Excellent communication skills for managing team operations effectively while providing clear guidance on medical documentation standards and discharge planning procedures. Join us to make a meaningful impact by leading compassionate patient-centered services that improve lives every day!

Pay:

$70,000.00 - $90,000.00 per year

Benefits:

Gym membership Health insurance Paid time off

Work Location:

In person