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Lexus of Watertown
Service Appointment Coordinator
Entry-Level JobVerifiedNo experience needed
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Based on Massachusetts data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$59,250 / year median in Massachusetts
-1% projected decline
Job Description
Service Appointment Coordinator Lexus of Watertown - 3.9 Watertown, MA Job Details Full-time $45,000 - $55,000 a year 7 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Managing customer accounts Email customer support Phone communication Managing clients in a customer support role Client interaction via phone calls Customer data entry Full Job Description Service Appointment Coordinator Lexus of Watertown - Service Call Center / BDC Department Lexus of Watertown is seeking a full-time Service Appointment Coordinator. Previous automotive service experience is preferred but not required; we will train the right candidates. Experience in customer service, retail, call centers, hospitality, or sales is encouraged. Appointment Coordinators help increase service traffic to the dealer by answering inbound calls, scheduling appointments, and making outbound calls to current clients. Candidates must be friendly, patient, customer-focused, and able to multi-task with outstanding communication skills.