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Peak Medias

AM Supervisor

Pay: $20–$24/hr

Posted: 2 weeks ago

Location: Bethesda, MD (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Customer Experience Manager

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Based on Maryland data

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What they do

A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.

$55,317 / year median in Maryland

+9% projected growth

Explore Career

Job Description

We're hiring an AM Supervisor to lead morning operations and ensure a smooth customer experience.

Responsibilities:

Lead the morning shift including team check-ins, floor setup, and opening procedures Coach budtenders and reception staff on service, compliance, and product knowledge Ensure a calm and welcoming customer experience during peak morning hours

Requirements:

Must be 21+ Maryland cannabis agent registration or ability to obtain Reliable transportation Ability to pass background checks Leadership or supervisory experience

Job Type:

Full-time Hours:

35-40 hrs/week

Pay:

$20-$24/hr

Benefits:

Benefits to be discussed

Pay:

$20.00 - $24.00 per hour

Work Location:

In person