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A
adecco
Bilingual Weekend Team Lead
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
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Scorecard
Based on Maryland data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$56,766 / year median in Maryland
-3% projected decline
Job Description
At Adecco, an On-Site Floor Support can be successful by building relationships and delivering exceptional customer service to all internal and external customers. Responsibilities for this On-Site Floor Support role include: Able to work the weekend shift Conduct orientations and facility tours with new hire classes Monitor daily attendance and run reports when needed Attend client meetings Assist with onsite timekeeping Engage with onsite associates and supervisors daily to ensure client success metrics are being met Complete associate counseling in regard to performance and attendance when needed. Assisting placed associates with assignment questions as needed Schedule Option 1 - Friday to Monday 6am to 4:30pm Option 2 - Saturday to Tuesday 6am to 4:30pm