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Documentation Coordinator | Data Entry - Baltimore
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$56,766 / year median in Maryland
-3% projected decline
Job Description
Documentation Coordinator | Data Entry
•Baltimore at Russell Tobin Documentation Coordinator | Data Entry
•Baltimore at Russell Tobin in pikesville, Maryland Posted in about 5 hours ago.
Type:
full-time
Job Title:
Documentation Coordinator |
Data Entry Location:
Balitmore, MD Contract Length:
3 + months with potential to be extended, possible conversion to full-time
Schedule:
Onsite Pay Range:
$20
•$22 per hour on
W2 MUST HAVES
1+ year of experience
SKILLS:
strong data entry, attention to detail, accuracy, downloading and uploading documents Required experience & skills 6
•12 months of experience in the industry Accurate data entry skills Ability to work in a fast-paced environment Excellent verbal and written communication skills with the ability to communicate confidently Persistently drives issues to closure Well organized, detail oriented
•especially when working under pressure Works together with others in the business unit to achieve results, fosters teamwork Ability to multi-task in a face paced environment Bachelor's degree preferred but not required, or equivalent work experience Position Title Documentation Coordinator | Customs Data Entry High-Level Position Purpose The Associate is responsible for coordinating and executing shipments to ensure service levels of clients are met on a daily basis. This role supports a small group of client accounts by expediting their shipments from start to finish; by development of familiarity with their import programs and products; by coordinating file processing with team members and other Company work groups. Own all operations services for the customers assigned to them, including but not limited to: Providing customer service to assigned customers and assisting customers with questions and requests for information. Processing Customs entries and OGA for clearance of goods. Opens entry files, and subsequently processes entries according to outlined KPI Coordinates clearance of shipments with forwarders, Steamship Lines, Airlines, to ensure shipments are released timely. Completes customer billing and/or other required reports. Ensures compliance with regard to OGA (FDA, F&W, EPA, FCC etc.) Completes tracking and tracing for inbound shipments. Completes billing timely according to KPI Coordination of delivery for shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination. Reviews entry documentation to ensure it meets government regulations. Maintain customer SOPs and make updates as needed Expected Working Hours This position generally requires availability for a 40 hour work week during standard business hours. It may also require overtime availability during the week past standard business hours. Must be authorized to work in the United States Why Join? This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally-all with competitive pay and potential for long-term engagement. Russell Tobin and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k
•retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity Russell Tobin and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Russell Tobin and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for
San Francisco Candidates:
Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. For workers in the United States, PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k
•retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for
San Francisco Candidates :
Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
Only applicable for Kentucky positions:
For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (
Examples:
RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.
Benefits
- 401(k) Plans
- Other Retirement and Savings
- Health and Wellness Programs
- Health Insurance