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Retail Sales
Career Insights for Customer Service Supervisor
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Scorecard
Based on Maine data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$59,507 / year median in Maine
-4% projected decline
Job Description
Description Hammond Lumber Company, voted 2025's Best Places to Work in Maine, is seeking Full-Time and Part-Time Retail Sales Associates for our Bar Harbor, Maine location. Job Responsibilities Responsible for waiting on customers in person, on the phone and via email Processes orders for building materials requested by customers Stocks and organizes store shelves as assigned Position requires some lifting Full Time Benefits Medical Insurance & Prescription Drug Plan Dental Insurance Flexible Spending Account Health Savings Account Employee Purchase Discount 401(k) Plan Discretionary Bonuses Paid Holidays Paid Time Off Volunteer Time Off Group Life and Accidental Death & Dismemberment Insurance Short Term Disability Insurance Long Term Disability Insurance EAP and Work Life Plan Paid Parental Leave Employee Outings Employee Charge Accounts Requirements Previous experience in customer service or sales 1 years knowledge of building materials preferred, but not required Excellent telephone skills preferred Ideal candidate must be self-motivated and able to handle multiple projects simultaneously
Benefits
- Paid Time Off (PTO)
- Volunteer Time Off (VTO)
- 401(k) Plans
- Health and Wellness Programs