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CK
Circle K
Manager in Training (Portland area)
Entry-Level JobVerifiedNo experience needed
Career Insights for Retail Customer Service Manager
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Based on Maine data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$59,782 / year median in Maine
+17% projected growth
Job Description
Overview:
We are seeking a motivated individual to join our team as a Manager in Training, to become an eventual Store Manager. This position offers the opportunity to develop essential retail management skills while working closely with experienced professionals in the industry.Responsibilities:
- Participate in retail sales activities to understand market trends and customer preferences
- Assist in training development programs for new employees
- Conduct employee orientations and provide ongoing coaching and support
- Manage shifts effectively to ensure smooth operations and exceptional customer service
- Monitor pricing strategies and stock levels to optimize sales performance
- Conduct interviews and assist in the hiring process
- Support retail management in daily operations
Experience:
- Prior experience in retail sales or customer service is preferred
- Strong interest in learning retail management practices
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Demonstrated leadership skills and a proactive approach to problem-solving
- Familiarity with inventory management and merchandising techniques This position offers valuable hands-on experience in retail management, training, and customer service.