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Spymaker Axe Throwing and Escape Rooms

Key Holder

Career Insights for Retail Customer Service Manager

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Based on Michigan data

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,598 / year median in Michigan

+19% projected growth

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Job Description

Key Holder Spymaker Axe Throwing and Escape Rooms Burton, MI Job Details Part-time $14
  • $18 an hour 5 hours ago Benefits Paid training Employee discount Flexible schedule Qualifications Shift management Managing hospitality teams Attention to detail Problem-solving Mentoring Organizational skills Full Job Description We are seeking a dedicated Manger to join our team in providing exceptional service in the hospitality industry.
The ideal candidate will have experience in leadership, customer service and the ability to motivate your shift.
Responsibilities:
  • Oversee daily operations during assigned shifts
  • Lead and motivate team members to deliver outstanding customer service
  • Ensure compliance with company standards and procedures
  • Assist in training new employees and conducting performance evaluations
  • Manage inventory control and ordering supplies as needed
  • Handle customer inquiries and resolve any issues promptly
Experience:
  • Previous experience in the customer service required.
  • Previous experience leadership is required.
  • Demonstrated leadership skills with the ability to guide and mentor a team
  • Knowledge of escape rooms or axe throwing is a plus, but not required.
  • Strong organizational skills with attention to detail
  • Ability to work in a fast-paced environment while maintaining a positive attitude Join our team as a Manger and be part of a dynamic work environment where your leadership skills will make a difference!
This may not an all-inclusive list of job duties.
Job Type:
Part-time Benefits:
Employee discount Flexible schedule Paid training
Pay:
$14.00
  • $18.
00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person