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AdvisaCare

Scheduling Coordinator ( Private Duty )

Career Insights for Customer Service Supervisor

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$55,258 / year median in Michigan

-2% projected decline

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Job Description

️ Be the sunshine behind the schedule! We're looking for a Scheduling Coordinator to help keep our Private Duty team organized, connected, and delivering exceptional care all summer long. AdvisaCare is growing and is looking for a Scheduling Coordinator to work out of our Charlevoix location! Does this describe you? You are a disciplined individual who thrives working in a fast- paced environment both independently and within a team under pressure. Driven to get things done and done right, you take responsibility for your results, are factual and straightforward while motivating and coaching to build strong relationships. Always looking to grow and further develop your technical expertise, respect authority, and operate within established guidelines. Delightful to work with while working hard and having fun doing it! Then you may be a great fit for AdvisaCare! Requirements What you'll be doing as a
Scheduling Coordinator:
Answer and triage calls from caregivers, clients and prospects Manage client and caregiver schedules to ensure every shift is staffed Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship Maintain compliance with timely reporting systems/processes for accurate billing, payroll and care note submissions Assist with all aspects of office administration Ability to be on-call for after business hour calls and scheduling modifications Willing to work in field as needed- Must have Direct Patient Hands on Care experience Benefits At AdvisaCare we offer a competitive benefits package including healthcare benefits, PTO, paid Holidays and a 401 K Retirement Plan! Join the AdvisaCare family and let's make a difference together! Your next great opportunity is just a click away - apply now and grow with a team that's making a difference.