Client Experience and Sales Coordinator

Client Experience and Sales Coordinator Grand Beauty Aesthetics East Lansing, MI Job Details Full-time $15 - $24 an hour 1 hour ago Qualifications Retail sales transactions Spa experience Maintaining an organized workspace Customer retention Financial transaction processing Phone communication Inventory management Workflow management (operations management method) Greeting customers Mid-level Medical scheduling EMR/EHR Canva Skincare Social media content creation Beauty & cosmetics sales Guest services Clean workspace maintenance Med spa experience POS systems 2 years Communication skills Client interaction via phone calls

Full Job Description Job Title:

Client Experience & Sales Coordinator (Full-Time)

Location:

East Lansing, MI Company :

Grand Beauty Aesthetics About Us:

Grand Beauty Aesthetics is a growing, results-driven medspa focused on natural outcomes, client education, and an elevated experience. We pride ourselves on professionalism, attention to detail, and delivering a high-end client journey from start to finish.

Position Overview:

This is not a typical front desk role. We are seeking a polished, reliable, and client-focused professional to manage front desk operations while supporting sales, client experience, and daily workflow. This role is essential to the success of the business and requires someone who is organized, proactive, and confident interacting with clients.

Key Responsibilities:

Greet and check in clients, ensuring a seamless and elevated experience Manage scheduling, appointments, and daily provider flow Answer phones, texts, and emails in a professional and timely manner Support client retention through rebooking and follow-up Educate clients on services, skincare, and membership options Process payments through EMR/POS system (Mangomint) Assist with retail sales and product recommendations Manage inventory and assist with ordering supplies Support basic social media tasks (posting, stories, content) Maintain a clean, organized, and professional front desk environment

Requirements:

2+ years experience in a client-facing, sales, hospitality, or medical/spa setting Consistently on time, reliable, and professional Strong communication skills and confidence interacting with clients Comfortable with sales, recommendations, and guiding client decisions Highly organized with strong attention to detail Ability to multitask and perform in a fast-paced environment Tech-savvy and comfortable with scheduling systems and EMR Experience with social media and Canva preferred

What We're Looking For:

Someone who takes pride in their work and owns their role Positive, team-oriented mindset Ability to stay calm and efficient during busy days Interest in aesthetics, skincare, and client experience

Important Notes:

Full-time, in-person position

• Must be available during business hours
• This is a long-term opportunity and not suited for students or temporary roles Compensation
• Competitive hourly pay (based on experience)
• Performance-based incentives (sales, memberships, retail)
• Opportunity for growth within a growing business To ApplyPlease submit your resume and a brief message explaining why you would be a strong fit for this role.

Job Type:

Full-time Pay:

$15.00 - $24.00 per hour

Work Location:

In person