Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

CX Associate

Job

Spradling International

Grand Rapids, MI (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 7/22/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
46
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

CX Associate Spradling International - 4.0 Grand Rapids, MI Job Details Full-time 1 day ago Qualifications Customer communication Microsoft Outlook Spreadsheets High school diploma or GED Full Job Description
ABOUT US
Founded in Birmingham, Alabama in 1964, Spradling International, Inc. is a global leader in high-quality vinyl and surface solutions, with operations across seven countries. The company designs and manufactures innovative products ranging from upholstery vinyl and premium leather alternatives to performance-driven materials for marine, automotive, hospitality, corporate seating, gaming, and general upholstery markets. Through the acquisition of Corinthian LLC, Spradling expanded into specialty flooring solutions for automotive, marine, and other demanding applications, adding decades of expertise in textile development, manufacturing, and fabrication. Together, Spradling and Corinthian are united by a shared commitment to innovation, craftsmanship, and value—delivering resourceful, quality-driven solutions while creating trusted products and meaningful careers employees are proud to build.
JOB SUMMARY
To be responsible for enhancing the customers journey throughout the relationship by promoting our brand and offering exceptional support, every step of the way.
JOB RESPONSIBILITIES
Assist with general inquiries and process customer orders. Coordinate/Track customer shipments and communicate delivery of orders to the customer. Manage customer open orders/backorders and expedite shortages. Liaison between customer, sales, materials and warehouse. Support sales in customer forecasting/placement sheets and communicate with materials on any changes. Maintain customer pricing and quotations. Analyze and solve problems. Build customer relationships. Evaluate processes and bring forth recommendations on how to improve so that the customer's experience is frictionless.
JOB REQUIREMENTS
High School Diploma or Equivalent Microsoft Excel, Outlook, Word Responsive, Helpful, Intuitive, Empathetic, Proactive, Communication skills, Problem Solving
PREFFERED QUALIFICATIONS
Associate/Bachelors Degree 1 year of Customer Service experience
PHYSICAL REQUIREMENTS
Prolonged sitting