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PurposeCare

CCS - Client Care Supervisor

Career Insights for Customer Service Supervisor

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Based on Michigan data

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$55,258 / year median in Michigan

-2% projected decline

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Job Description

Are you searching for a Purpose? PurposeCare is Bringing Healthcare Home, and we want you to join our family! PurposeCare and its affiliate companies are looking for a qualified, dependable, honest, reliable, Client Care Supervisor to assist those who care for the needs of our clients. PurposeCare is a leading provider of home care and home health services in the Midwest and provides home-based care services to more than 3,000 clients a month carefully coordinated to keep clients healthy and safe at home. With excellent caregivers and innovative technology, PurposeCare ensures that our most vulnerable are provided with the support necessary to live full lives in their community. Your Care is Our Purpose. As a growing company we provide: Competitive compensation A rewarding career making a difference, changing lives & communities Schedule Flexibility Ongoing growth, training & professional development Mentor, on-call & referral programs Opportunity to apply for positions at our other PurposeCare locations Our PurposeCare family is eligible for the following: Medical & Prescription Drug Plan Telehealth Dental Vision 401K Life Insurance
Short- & Long-Term Disability Insurance Qualifications and Requirements:
Minimum 18 years old Ensure the schedule is completed in such a way as to retain all clients, hours, and caregivers Communicate staffing and availability needs to the appropriate supervisor Positive attitude, great communication skills, and ability to work independently A solid personal character with an empathetic personality Must be able to pass both a criminal background check and drug screen Are you searching for a Purpose? PurposeCare is Bringing Healthcare Home, and we want you to join our family PurposeCare is a leading provider of home care and home health services in the Midwest and provides home-based care services to more than 3,000 clients a month carefully coordinated to keep clients healthy and safe at home. With excellent caregivers and innovative technology, PurposeCare ensures that our most vulnerable are provided with the support necessary to live full lives in their community. Your Care is Our Purpose. As a growing company we provide: A rewarding career making a difference, changing lives & communities Schedule Flexibility Ongoing growth, training & professional development Mentor, on-call & referral programs Opportunity to apply for positions at our other PurposeCare locations

Benefits

  • 401(k) Plans
  • Professional Development
  • Dental Insurance
  • Disability Insurance